About this replacement
CCE 1600 Neo / 1700 Neo / 1800 Neo / 1900 Neo — 10.8V Li-ion Replacement Battery (9049-BAT.01)
This is a 10.8V, 700mAh Li-ion replacement battery for the CCE 1600 Neo and compatible Neo-series payment terminals. It fits the 1600, 1700, 1800, and 1900 Neo models, which share the same battery bay, connector, and BMS communication protocol. Swap it in when the original cell no longer holds enough charge to complete a transaction session.
- Neo-series compatibility: The 1600, 1700, 1800, and 1900 Neo terminals run the same 10.8V power rail and use the same physical connector and BMS handshake. One battery covers all four models because CCE standardised the battery module across this generation.
- Bench tested on actual hardware: We cycled this cell through charge, idle, and active transaction loads. The BMS accepted the handshake correctly and the charge IC entered top-off mode as expected without triggering any fault flags.
- First-use calibration on Neo terminals: After fitting this battery, complete one full transaction cycle — including a receipt print — before deploying in a live environment. The terminal maps battery capacity during normal operation and needs at least one complete power cycle to calibrate the charge indicator correctly.
Payment terminal rebooting mid-transaction after battery swap
The receipt printer motor draws a short current spike at the moment it fires — on a Neo terminal, this can trip the BMS overcurrent protection if the cell hasn't completed its first full charge cycle. The BMS interprets the spike as a fault and cuts output, causing the terminal to reboot mid-sale. Run the terminal through a full charge to 100% before putting it into service. After that first cycle, the BMS adjusts its overcurrent threshold based on the calibrated cell capacity and the trips stop.
Terminal won't power on after sitting unused in a drawer
Li-ion cells self-discharge slowly during storage. If a terminal sits unused long enough, the cell voltage can drop below the BMS recovery threshold — typically around 2.5V per cell — and the BMS locks out power delivery entirely to prevent damage. Connect the terminal to its charging dock and leave it for at least 20 minutes before attempting to power on. The charge IC will trickle-charge the cell back above the recovery threshold, at which point the BMS re-initialises and the terminal will boot normally.