About this replacement
Coppernic C-One e-ID — 3.7V Li-ion Replacement Battery (BP13-001080)
This is a 3.7V 3450mAh Li-ion battery for the Coppernic C-One e-ID rugged handheld. It fits both the C-One e-ID and XGK-C-ONE-E-ID variants. Capacity is matched to the original pack at 12.77Wh.
- C-One e-ID and XGK-C-ONE-E-ID compatibility: Both variants share the same 3.7V power rail, battery bay dimensions, and BMS handshake protocol. The same physical pack and cell configuration covers either unit without modification.
- Bench tested on actual hardware: We cycled this pack through repeated scan-burst loads simulating pick-and-pack workflows. The BMS held the charge curve stable and did not trip on imager or radio inrush at any state of charge above 15%.
- First-shift cradle charge: After installing this pack, seat the scanner in its cradle for a full charge cycle before field use. Scan trigger inrush current is highest when the cell is near minimum voltage, and a fully charged cell prevents false BMS trips on the first shift.
Cradle showing charging error on a new pack
A charging error on a new pack is almost always a contact resistance issue, not a fault with the battery itself. Dock contacts and battery terminals oxidise quickly in warehouse environments, and even light contamination raises resistance enough to trigger the cradle's fault detection. Wipe the gold contacts on the battery and the dock pins with a dry lint-free cloth, then reseat the pack firmly. If the error clears within 30 seconds of reseating, the cell is fine — resistance was the cause.
Scanner losing wireless connection during rapid scan bursts
During a rapid scan burst, the imager draw and the radio polling cycle overlap, pulling combined inrush current that can cause momentary voltage sag on an undercharged or degraded cell. When the voltage sags below the radio module's minimum threshold, the wireless stack drops and requires a reconnect. This is most common when the battery is below 30% charge and the scanner is operating in a dense wireless environment with high polling frequency. Keep the pack above 30% during high-throughput shifts and check that the wireless channel is not congested — both factors reduce the frequency of sag events.