About this replacement
Ingenico Move 5000 Series — 3.7V Li-ion Replacement Battery (F12432566)
This 3.7V 2600mAh Li-ion battery replaces part number F12432566 in Ingenico Move 5000 payment terminals. It fits the Move 5000 3G Bluetooth, 3G WiFi Bluetooth, 3G/GPRS, and 4G Bluetooth variants. Same voltage, same capacity, same connector as the original Ingenico cell.
- Move 5000 variant compatibility: All Move 5000 models listed share the same battery bay dimensions, 3.7V supply rail, and F12432566 connector format. The BMS handshake protocol is identical across the 3G, 4G, and WiFi Bluetooth sub-variants, so one battery fits the whole range.
- Bench tested on actual hardware: We ran this cell through full charge and discharge cycles on a Move 5000 3G unit. The BMS accepted the cell without error flags, the charge indicator updated correctly, and the terminal completed transaction sequences without tripping overcurrent protection.
- First transaction cycle after installation: Complete one full transaction cycle before deploying in a live environment. The Move 5000 maps battery capacity during normal operation and needs at least one complete power cycle to calibrate the charge indicator accurately — skipping this step leaves the gauge unreliable in the field.
Why the Move 5000 reboots mid-transaction after a battery swap
The Move 5000 draws a combined load from the display, wireless radio, and receipt printer simultaneously during a sale. On a new or recently installed cell, the BMS has not yet profiled the battery's internal resistance under that load. If the combined current spike exceeds the BMS overcurrent threshold before profiling completes, the terminal cuts power and reboots. Running two or three complete transaction cycles after installation lets the BMS establish accurate current limits and eliminates most reboot events.
Terminal stuck at 99% charge and won't read full
A new Li-ion cell ships at a partial state of charge. When first placed on charge, the Move 5000's charge IC enters top-off mode and holds the display at 99% while it trickle-charges the final capacity increment. This is normal behaviour — not a fault with the battery or the terminal. The indicator moves to 100% once the charge IC confirms the cell has reached its termination voltage of approximately 4.2V. Allow a full uninterrupted charge cycle to complete before reading the percentage as accurate.